Ccrr Consultant, Burnaby Ccrr

**Position Title**: Child Care Resource and Referral (CCRR) Consultant

**Location**: Burnaby CCRR (4460 Beresford St., Burnaby, BC V5H 0B8)

**Terms**:Temporary, Full-time (Maternity Leave Coverage)

**Hours**:35 hours per week

**Start Date**: As soon as possible

**End Date**: August 31st, 2025

**Rate**: $28.25 per hour

**Shifts**:Mondays - Fridays, 9:00 am - 4:30 pm (availability of evenings or weekends are required)

**Reports To**: Supervisor, CCRR Program

**Benefits**:

- 6% of vacation entitlement, pro-rated depends on the start date
- Generous Sick Leave
- Free YMCA Gym Membership

**Nature and Scope**:
At the YMCA, we’re committed to helping children and families thrive. Child Care Resource and Referral (CCRR) provides services and support to childcare providers and parents. We work to enhance the availability and quality of childcare services by providing information, support, resources as well as referral services to families and childcare providers across our region. And to provide programs for families such as playgroups, Parent Child Mother Goose, Infant Massage and Circle of Security Parenting.

A CCRR consultant at YMCA BC plays a multifaceted role, providing essential support and services to individuals and organizations involved in the childcare realm. They are responsible for delivering strong customer service, offering childcare information, and facilitating educational opportunities for childcare providers and parents. Additionally, they engage in recruitment and registration of family childcare providers, conduct home visits, and organize community outreach activities. Their work requires a high level of organization, efficiency, and attention to detail to support the specific needs, while also collaborating with community agencies and adhering to government standards and legal requirements.

**Responsibilities**:

- Provide strong customer services and support to those individuals and organizations utilizing the services of the CCRR program
- Provide childcare information, consultations, and referrals to families
- Facilitate workshops, courses, programs, networking, community events and conferences for childcare providers, early childhood educators and parents
- Conduct home visits of registered License Not Required Family Child Care providers
- Plan and implement outreach activities to childcare providers and families including story times in the park.
- Provide consultation, networking, training, and resource development to childcare providers
- Demonstrate the ability to be highly organized, efficient, and detail-oriented in order to meet the needs of CCRR Programs.
- To work in collaboration and partnership and maintain positive working relationships with other community agencies and service providers
- To know, understand and maintain all BC Government CCRR Program Standards and YMCA BC legal requirements

**Qualifications**
- Early Childhood Education Certificate or equivalent training.
- Experience working in childcare and/or within the early years sector (asset)
- Ability to work remotely.
- Valid Class 5 driver’s license and ability to use vehicle for travel
- Ability to work independently, take initiative and manage time effectively.
- Administrative experience, background in customer experience, computers and Microsoft Office 365.
- Current Emergency Childcare First Aid/CPR certificate is an asset.

**Competencies**:

- Leadership/Coaching - Ability to direct and develop performance of others to achieve desired result.
- Service Strategy - Ability to identify the needs and wants of members/participants as a priority and respond in an effective and timely manner to enhance every person’s YMCA experience.
- Negotiation/Communication/Interpersonal Skills: Ability to speak, write, listen and secure information in many settings. Ability to cooperate with others to achieve results. Ability to create and build relationships inside and outside the organization.
- Problem Solving - Ability to identify an issue, gather and processes relevant information, determine possible solutions, selects appropriate responses and implements and evaluates them.
- Initiative/Enthusiasm/Innovation - Ability to manage and lead to achieve and exceed identified goals.
- Community Awareness and Understanding - Demonstrates and promotes a personal understanding of and appreciation for the vision, mission, and values of the organization
- Self-Management - ability to appropriately manage one’s own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; and think clearly and stay focused under pressure. Encompasses self-regulation and mindfulness.
- Teamwork/ Cooperation - ability to work cooperatively and productively with others within and across organizational units to achieve common goals; demonstrate respect, cooperation, collaboration, and consensus-building.

**Situation**:
YMCA BC is a charity dedicated to strengthening the foundati