Visitor Programming Manager – Permanent Position – Deadline : February 18, 2025

Visitor Programming Manager

Kings Landing Corporation

Open

Contract

Prince William, N.B.

There's No Time Like the Present to Discover the Past!

For more than 50 years, Kings Landing has had a commitment to ensuring our future generations understand and learn through immersive, hands-on interpretation.

Who we are

We invite you to join the Kings Landing team! Kings Landing's mission is to attract, engage, enrich, and educate the people of New Brunswick and visitors by showcasing the well-researched adaptation of people who lived along the St. John River Valley in the 19th century.

What you will do

Reporting to the Director of Visitor Experience, the Visitor Programming Manager is a key leadership role within Kings Landing, responsible for developing and overseeing engaging, high-quality programming and events that enhance the visitor experience. This position ensures that all programming aligns with Kings Landing's mission, vision, and strategic objectives. Responsibilities include :
• Supervise a small team of 5-6 staff by creating work plans and schedules, providing leadership and coaching, developing training and development opportunities, managing performance and encouraging teamwork.
• Oversee the creation, delivery and evaluation of historical interpretation, educational programmes, special events and seasonal activities, ensuring they are historically accurate, engaging and in line with Kings Landing's educational objectives and interpretive themes.
• Collaborate with other teams to create unique and integrated experiences, including restaurant and retail opportunities.
• Monitor and evaluate visitor satisfaction to ensure programs meet expectations.
• Monitor and manage budgets for programming initiatives, ensuring services are delivered in a cost-effective manner, and provide explanations for variances between expenditure and receipts where appropriate.
• Prepare detailed reports on programming performance, visitor engagement and related activities for management.
• Participate in the recruitment, integration and retention of programming staff, with a focus on seasonal team members.
• Perform other duties as assigned to support the mission of Kings Landing.
• Location : Kings Landing, Prince William, N.B.
• Hours of work : Some evenings, weekends and flexible hours required.
• Some travel may also be necessary.

Who you are

You are a dynamic leader with a passion for creating exceptional visitor experiences. You are a skilled communicator and collaborator, able to inspire and guide colleagues while fostering a culture of innovation and teamwork. You'll use creativity, attention to detail and strong organizational skills to create value-added programs and events to help Kings Landing grow its visitor numbers. Your management skills, community spirit and strategic planning will help enhance visitor and employee relations.

Your attitude, skills and interests are just as important as your area of study. We are looking for diverse backgrounds that bring a combination of the following :

Need to have
• Bachelor's degree in Business Administration, Hospitality and Tourism or related field.
• At least five (5) years experience in program development or visitor engagement.
• Two (2) years experience in a leadership or management role.
• Proficiency in Microsoft Office Suite, including presentation software.
• An equivalent combination of education, training and experience may be considered.
• Written and spoken competence in English is required.

Nice to have
• Experience of leading teams in the hotel or tourism sector, or in teaching or tourism.
• Knowledge of living history interpretation or museum programming.
• Knowledge of current and emerging trends in the development and implementation of educational and recreational activities in a tourism context.
• Experience in budget preparation and financial management.
• Knowledge of New Brunswick heritage, including Aboriginal heritage.
• Experience in product development to enhance the visitor offerings.

Wage

56,758.00 to $79,378.00 annually (Pay Band 4)

What can GNB offer you?
• Comprehensive benefits package and the Public Service Shared Risk Pension Plan.
• Opportunities for career growth, professional development and training.
• Free access to Employee and Family Assistance Program (EFAP) and services.
• 1 paid Volunteer Day per year to give back to your community.
• 1.25 days / month of paid vacation.

Providing a safe workplace for all. Your health and safety are important to us. GNB has implemented preventative measures across the organization to ensure your health and safety.

How to apply

We encourage applicants to apply on-line, by e-mail to [email protected] or by mail at the following address by February 9, 2025 , indicating competition number R18-2024 / 2025-065 . This competition may be used to fill future vacancies at the same level.

Kings Landing

5804, Route 102

Prince William (N.B.) E6K 0A5

Telephone : 1-506-363-4954

We thank all those who apply, however, only those selected for further consideration will be contacted.
• A Criminal Record Check and Vulnerable Sector Check is required prior to appointment.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of our communities in which we live and serve. We encourage and support applications from Aboriginals, persons with disabilities, and members of visible minority groups. Candidates registered with the Equal Employment Opportunity Program and veterans, who are among the most qualified, will be given preference at the time of selection.

The New Brunswick Public Service : Improving the lives of New Brunswickers every day!

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